General Rules

  • 'CHO-A Pharmaceutical Co., Ltd.' (hereinafter referred to as the "Company") respects your personal information, and abides by the Act on the Use of Information and Communication Network and Protection of Information. The Company will strictly comply with Personal Information Protection Act and this Personal Information Protection Policy, when handling Personal Information and will endeavor to properly protect and manage such information in accordance with this Personal Information Protection Policy as set forth herein. The Company will notify you through the website announcement (or individual announcement) if the use of Information Handling Policy is amended. This policy will be effective as of May 13th, 2008.

Acquisition method of Personal Information

  • The company collects the following personal information for membership registration, counseling, service application and so on.
    A) Collection items
    Name, Date of Birth, Sex, Login ID, Password Questions and Answers, Home Phone Number, Home Order, Mobile Phone Number, Email, Department, Title, Company Number, Hobby, Marital Status, Memorial, , Resident registration number, religion, education, service use log, access log, cookie, access IP information, payment history, nickname
    B) Collection method of personal information
    Homepage (membership registration, customer consultation), written form, membership through phone / fax, application for sweepstakes, delivery request, delivery from affiliates, collection through production information collection tool, telephone / fax / email, consultation by visiting.

Collection and use purpose of personal information

  • In principle, after the personal information collection and utilization purpose is achieved, the information is immediately destroyed. However, the following information will be satisfactory for the period specified for the following reasons.
    Supported items : name, login ID, home phone number, home address, mobile phone number, email, resident registration number
    Conservation grounds : Prevention of re-entry of bad users, defamation of rights, etc.
    Retention period : 1 year
    Supported items : Service usage history
    Conservation grounds : Product development application and consultation record preservation
    Retention period : 3 years
    And if it is necessary to preserve it in accordance with the provisions of related laws and regulations, the Company will keep the member information for a certain period set forth in the relevant laws and regulations below.
    Record of payment and goods supply: 5 years (Consumer Protection Regulations in Electronic Commerce etc.)
    Record of consumer's complain or dispute: 3 years (consumer protection law etc.)

Procedure and method of personal information destruction

  • In principle, our company destructs the relevant information without hesitation after the purpose of personal information collection and use is achieved. The procedure and method of destruction are as follows.

Destruction procedure

  • - The information entered by users is moved to the separate DB after its purpose is achieved, stored for a period of time and destructed in accordance with the reason of information protection of related rule and internal policy(refer to the period of retention and use).
    - The personal information which are moved to the separate DB, are not used for other purpose unless otherwise specified by rules.

Sharing and offering of personal information

  • The Company gathers the following personal information to provide better service to its members.
    Available for: Medipharm Pharmacy Chain
    Personal information items provided: name, date of birth, home address, mobile phone number, email address
    Purpose of use of information provided: Delivery of contents, delivery of goods or billing, development of new services (product), advertisement
    Retention and Use Period of Information Provided: Before Excluding Affiliates
    However, there are exceptions as follows.
    - Users have agreed in advance
    In accordance with the provisions of law or for the purpose of investigation, if the law requires the investigation agency, according to procedures and methods.

Consignment of personal information collected

  • Our company doesn't consign the personal information of users to the third party without the consent of users and notice to users.

Right of users and legal representative and its execution method

  • Users and their legal representatives can request the reading / correction / deletion / suspension / withdrawal of consent of personal information anytime and may request termination of membership.
    If you contact the person in charge of personal information management by mail or by telephone, we will take action without delay.
    - When users request the correction of personal information error, we neither use nor provide the personal information to the third party until the correction is completed. Also when the wrong personal information is already provided to the third party, we will notify the result of error correction to the third party without hesitation.
    Our company processes the personal information which is deleted because of the request in accordance with "Collection and use purpose of personal information". We process it so that it can't be read or used for other purposes.

Matters on the installation, operation and rejection of personal information auto collecting device

  • To provide personalized and customized services to individuals which subscribe for Membership , we use "cookies" to store and retrieve your information from time to time.
    This homepage operates 'Cookie' which can search and save the information of users anytime. The personal information collected by 'Cookie' in this homepage, are used for following purposes.
    - 'Cookie' is a very small text file that the server used for website operation, sends to the browser of users, it is saved to the hard disk of computer. Afterward, when users visit website, the server of website reads the contents of cookie saved in the hard disk of users to maintain the environmental setting of users and provide the customized service.
    - 'Cookie' is used to supply better service for next visit by tracking the trace of pages that customers looked around with interest.
    - It is also used to supply better information to users by figuring out the participations and visit numbers of users in various special events and granting the chance of differentiated application.
    Users have the right to choose 'Cookie'. Users can permit all the cookies by selecting [Tools] - [Internet Options] - [Security] - [Custom Level] in the web browser, or confirm all the saving of cookies or reject the saving of all the cookies.

Complaint service on personal information

  • Our company appoints the personal information manager as follows to protect the personal information of users and handle the complaints related to personal information.
    Customer Service Department: Marketing Team
    E-mail :
    Tel : 02-6670-9253
    Users can report all the complaints related to personal information protection which can occur during company service use to personal information manager or the department. The Company will respond promptly to the users' complaints.
    For any additional reporting or consultation, please contact the following team.
    Personal Information Infringement Notification Center: (without prefix) 118 (
    Personal Information Dispute Arbitration Committee: 188 (
    Cyber Crime Division, Supreme Prosecutors' Office: 02-3480-3571, (
    National Police Agency Cyber Safety Bureau: 1566-0112 (